Terms and Conditions
Disclaimer
All product descriptions are for educational purposes only. This information has not been evaluated by the Food and Drug Administration. It is not intended to diagnose, treat, cure, or prevent any disease. This content is not a substitute for treatment, diagnosis, or advice from a licensed physician. It is not meant to cover all possible precautions, circumstances, drug interactions, or adverse effects. You should seek prompt medical care if any health issues arise and consult your doctor before using alternative medicine or making changes to your current routine.
If you have any questions or concerns about our privacy policy, please contact us at Support@AlkaHerbs.com.
All sales are final.
Terms & Conditions
Introduction
These Website Standard Terms and Conditions (these “Terms” or these “Website Standard Terms and Conditions”) contained herein shall govern your use of this website, including all pages within this website (collectively referred to as this “Website”). These Terms apply in full force and effect to your use of this Website, and by using this Website, you expressly accept all terms and conditions contained herein in full. You must not use this Website if you have any objection to any of these Website Standard Terms and Conditions.
This Website is not for use by any minors (defined as those who are not at least 18 years of age), and you must not use this Website if you are a minor.
Intellectual Property Rights
Other than content you own, which you may have opted to include on this Website, under these Terms, AlkaHerbs and/or its licensors own all rights to the intellectual property and material contained on this Website, and all such rights are reserved.
You are granted a limited license only, subject to the restrictions provided in these Terms, for the purpose of viewing the material contained on this Website.
Restrictions
You are expressly and emphatically restricted from all of the following:
Publishing any Website material in any media
Selling, sublicensing, and/or otherwise commercializing any Website material
Publicly performing and/or showing any Website material
Using this Website in any way that is, or may be, damaging to this Website
Using this Website in any way that impacts user access to this Website
Using this Website contrary to applicable laws and regulations, or in a way that causes, or may cause, harm to the Website or to any person or business entity
Engaging in any data mining, data harvesting, data extracting, or any other similar activity in relation to this Website or while using this Website
Using this Website to engage in any advertising or marketing
Certain areas of this Website are restricted from access by you, and AlkaHerbs may further restrict your access to any areas of this Website at any time, in its sole and absolute discretion. Any user ID and password you may have for this Website are confidential, and you must maintain the confidentiality of such information.
Your Content
In these Website Standard Terms and Conditions, “Your Content” shall mean any audio, video, text, images, or other material you choose to display on this Website.
By displaying Your Content, you grant AlkaHerbs a non-exclusive, worldwide, irrevocable, royalty-free, sublicensable license to use, reproduce, adapt, publish, translate, and distribute it in any and all media.
Your Content must be your own and must not infringe on any third party’s rights. AlkaHerbs reserves the right to remove any of Your Content from this Website at any time, for any reason, without notice.
No Warranties
This Website is provided “as is,” with all faults, and AlkaHerbs makes no express or implied representations or warranties of any kind related to this Website or the materials contained on this Website.
Additionally, nothing contained on this Website shall be construed as providing consultation or advice to you.
Limitation of Liability
In no event shall AlkaHerbs, nor any of its officers, directors, and employees, be liable to you for anything arising out of or in any way connected with your use of this Website, whether such liability is under contract, tort, or otherwise. AlkaHerbs, including its officers, directors, and employees, shall not be liable for any indirect, consequential, or special liability arising out of or in any way related to your use of this Website.
Indemnification
You hereby indemnify, to the fullest extent, AlkaHerbs from and against any and all liabilities, costs, demands, causes of action, damages, and expenses (including reasonable attorney’s fees) arising out of or in any way related to your breach of any of the provisions of these Terms.
Severability
If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole. Such provisions shall be deleted without affecting the remaining provisions herein.
Variation of Terms
AlkaHerbs is permitted to revise these Terms at any time as it sees fit, and by using this Website, you are expected to review such Terms on a regular basis to ensure you understand all terms and conditions governing use of this Website.
Assignment
AlkaHerbs shall be permitted to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification or consent required. However, you shall not be permitted to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.
Entire Agreement
These Terms, including any legal notices and disclaimers contained on this Website, constitute the entire agreement between AlkaHerbs and you in relation to your use of this Website and supersede all prior agreements and understandings with respect to the same.
Governing Law & Jurisdiction
These Terms will be governed by and construed in accordance with the laws of the State of California, and you submit to the non-exclusive jurisdiction of the state and federal courts located in California for the resolution of any disputes.
Shipping Policies
This Shipping, Returns, and Claims Policy (the “Policy”) applies to all orders made by you (the “Buyer”) from AlkaHerbs, LLC through our online store at https://alkaherbs.com (the “Store”).
By placing an order, you agree to this Policy, including any updates. AlkaHerbs does not accept conflicting terms unless agreed to in writing and reserves the right to modify this Policy at any time without prior notice.
Order Processing
Orders are typically processed within 1–4 business days after payment is received.
Orders placed on weekends or holidays will be processed on the next business day.
Once your order is processed, you will receive a confirmation email with your order details.
All processes, from packaging to packing, are monitored via CCTV to ensure quality and efficiency. Footage is not shared with customers.
Shipping Method and Delivery Time
We ship all domestic orders using USPS Priority Mail with a flat rate of $13.55.
Priority Mail typically takes 3–4 business days after shipping for domestic delivery.
If an order cannot fit within our standard Priority Mail packaging, we reserve the right to adjust the shipping method and the shipping cost as necessary to ensure safe and efficient delivery.
Orders totaling $50.00 or more will require a signature upon delivery to ensure safe receipt.
For international shipping, we exclusively use DHL for reliable and timely delivery.
Shipping Rates
For domestic orders, we offer a flat rate shipping fee of $13.55. This rate applies to all orders shipped within the United States.
Tracking Your Order
Once your order is shipped, you will receive another email with tracking information. You can click the button labeled “Track Order.”
You may use this tracking number to monitor the status and estimated delivery of your package.
International Shipping
We ship internationally to select countries.
Delivery times and rates vary depending on the destination.
Customers are responsible for any customs duties, taxes, or fees applicable in their country.
Shipping Issues
Marked Delivered But Never Received
If an order is marked as delivered but has not been received, you are required to file a police report within 24 to 48 hours of the delivery confirmation.
A copy of the police report must be provided to AlkaHerbs as part of the resolution process.
AlkaHerbs will file a claim with the shipping company and request geo-tracking information to verify the exact delivery location before reshipment or refund.
This information can also be submitted to banks as proof of delivery.
Claims may take up to 15 days to resolve.
Damaged Orders
If your order is damaged in transit:
Contact AlkaHerbs Customer Service within 48 hours of delivery at [insert contact information: full name, order number, email/phone number].
Provide photos of the damaged items, packaging, and shipping label as proof.
AlkaHerbs will assess the claim and may offer one of the following resolutions:
A replacement of the damaged item(s), subject to availability.
A refund for the damaged item(s) if replacements are unavailable.
Signature Requirements for Shipping and Delivery
For security and accurate delivery, orders $50.00 and above are subject to signature upon delivery.
Important Notes:
It is the Buyer’s responsibility to ensure someone is available to sign for the package if required.
Failure to collect or sign for a package that is returned to AlkaHerbs may result in additional shipping fees or cancellation of the order without a refund for shipping costs.
Signature Requirements and Liability
If the Buyer has an account with UPS, FedEx, USPS, or other carriers and modifies the signature requirements, AlkaHerbs will not be liable for any lost or missing orders once marked as delivered by the carrier.
Non-Returnable Items
Products mixed with other substances
Altered or tampered products
Products used for illegal purposes or combined with illegal substances
Shipping Costs
Return shipping is the responsibility of the Buyer unless AlkaHerbs made an error in order fulfillment.
Inspection of Goods
It is your responsibility to inspect all goods upon receipt, including those shipped to a third party.
Any claims for foreign objects,incorrect or damaged orders must be reported to AlkaHerbs within 24 to 48 hours of delivery.
Failure to report within this timeframe will be considered acceptance of the order.
Contacting Us
If you have any questions about the Website Terms and Conditions, the practices of this site, or your dealings with this site, please contact us at:
AlkaHerbs
www.AlkaHerbs.com
755 E Ness Ave, Unit 25934
Fresno, CA 93729
Phone: 559-536-5634
Email: Support@AlkaHerbs.com
