AlkaHerbs.com is committed to providing the highest potency of herbs and products possible. In order to retain the freshness of our herbs, AlkaHerbs.com does not accept returns of opened items. All returns must be within 30 days of placing order. We do not provide return labels. You will have to provide your own return label.
All orders are recorded while packaged to ensure order fulfillment.
If AlkaHerbs.com has sent you an incorrect item, you may keep it and we will then send you the correct item and pay for the cost of shipping the correct item to you. All other shipping charges become the sole responsibility of the customer. In our continued commitment to offer the highest quality items, we are not able to honor requests for product exchanges and/or store credits of any kind.